1. Introduction
At Configera, we value the privacy of your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
2. Information We Collect
When you use our services, we may collect the following information:
- First and last name
- Email address
- Company information
- Usage data and preferences
- Google account information (if you sign in with Google)
3. Use of Information
We use the information we collect for the following purposes:
- To create and manage your account
- To provide and improve our services
- To communicate with you
- To ensure security
4. Google User Data
When you sign in with Google, we access and use your Google account data as follows:
Data We Access:
- Your Google account email address - to identify your account and enable login
- Your name and profile picture - to personalize your experience on our platform
- Basic profile information - to create and manage your Configera account
How We Use Google Data:
- Authentication - We use your Google credentials solely to verify your identity and provide secure access to your account
- Account Creation - Your email and name are used to create your Configera user profile
- Communication - We may use your email to send important account notifications
- No Third-Party Sharing - We do not share, sell, or transfer your Google user data to any third parties
- No AI Training - Your Google data is not used to train AI or machine learning models
- Limited Use Disclosure - Configera's use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements
5. Information Sharing
We do not sell your personal information to third parties. We may share your information only with our service providers (e.g., hosting services) and in accordance with legal requirements. We use the following third-party services:
- Clerk - for user authentication and account management
- Autodesk Platform Services - for CAD file processing and 3D visualization
- Cloudflare - for content delivery and security
- Render - for application hosting
6. Data Storage & Protection
We implement robust security measures to protect your data:
- All data is encrypted in transit using TLS 1.2 or higher
- User passwords are never stored - authentication is handled by secure third-party providers (Google, Clerk)
- CAD files and 3D models are stored in secure cloud storage with access controls
- Our servers are hosted in secure data centers with 24/7 monitoring
- We conduct regular security audits and vulnerability assessments
7. Data Retention & Deletion
We retain your data only as long as necessary:
- Account data is retained while your account is active
- CAD files and models are retained until you delete them or close your account
- Usage logs are retained for 90 days for security and analytics purposes
- You can request complete deletion of your data at any time by contacting us at info@bimodel.net
- Upon account deletion, all personal data and files will be permanently removed within 30 days
8. Cookies
Our website uses cookies to improve user experience. We use essential cookies for authentication and preferences, and optional analytics cookies to understand usage patterns. You can disable non-essential cookies through your browser settings.
9. Data Security
We use industry-standard security measures to protect your information including encryption, secure authentication, access controls, and regular security audits. However, no method of transmission over the internet is 100% secure.
10. Your Rights
Under GDPR and other applicable laws, you have the following rights:
- Right to access your personal data
- Right to request correction of data
- Right to request deletion of data
- Right to object to data processing
- Right to data portability
- Right to withdraw consent at any time
11. Contact
For questions about our privacy policy or to exercise your data rights, please contact us at: info@bimodel.net. We will respond to your request within 30 days.